Case Studies
Government Online

Change of Address

A Canadian government needed to standardise the management of addresses in government online database applications, across numerous government ministries.

Solution

The content-management team developed an XML schema for common data elements in addresses. View Address Schema Powerpoint Presentation

Web Publishing

A Canadian federal government department needed to improve its web publishing practices.

Solution

The content-management team developed a content-management framework, requirements for a web content-management system, and a business case.

Governance Model

A Canadian federal government department needed to improve the efficiency and management of 51 virtual web sites.

Solution

The content-management team developed a governance model, improved workflow, and recommended a requirements-definition activity.